The purpose of the Patient Participation Group (PPG) is to ensure that patients and carers are involved in decisions about the range, shape and quality of services provided by their practice. The requirement aims to promote the proactive and innovative involvement of patients and carers through the use of effective PPGs and to act on a range of sources of patient and carer feedback in order to improve the services delivered by the practice.
The role of the PPG includes:
being a critical friend to the practice
advising the practice on the patient perspective and providing insight into the responsiveness and quality of services
encouraging patients to take greater responsibility for their own and their family’s health
carrying out research into the views of those who use the practice
organising health promotion events and improving health literacy
ongoing communication with the patient population.
This guidance supports practices to meet the contractual requirements and provides examples of the activities that support good participation.
NATIONAL ASSOCIATION OF PATIENT PARTICIPATION GROUPS
If you are a registered patient of this surgery, and would be interested in serving on such a group, please enter your details in the 'contact us' tab above and submit.